macan123 Casino & Sportsbook Data Care

This page describes what we collect when you use macan123 and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, and deliver our service legally. We do not sell your data to third parties, and we do not share it beyond what is necessary to operate our platform.

Our macan123 privacy approach centers on transparency and security. When you download our Android app, create an account, or log in on iOS Safari, you trust us with your email, phone number, identification documents, and banking details. We treat this trust seriously by encrypting your data, limiting access to authorized staff, and following standard industry security practices.

This policy covers what data we collect, how we use it, who we share it with, how long we keep it, and your rights. If you have questions about our macan123 privacy practices, contact our support team through in-app chat or email.

Data we collect on macan123

We collect your email address and phone number when you create your macan123 account. We use these to verify your identity and send you account notifications, withdrawal confirmations, and security alerts. We also collect your full name, date of birth, and address for KYC (Know Your Customer) verification — this is a legal requirement before you can deposit or play on macan123.

We collect your identification documents (photo of your KTP, passport, or driver's license) to verify that the person using your macan123 account is actually you. We encrypt these documents and store them securely on our servers. We do not print them, screenshot them, or share them with third parties except where law requires it.

When you deposit on macan123 using DANA, e-wallet, mobile banking, local payment, online payment, or a bank account (e-wallet, mobile banking, local payment, online payment), we collect your transaction records. These show what payment method you used, the amount, and the date and time. We keep these records to reconcile your balance, investigate disputes, and comply with financial regulations.

We collect your gameplay activity on macan123 — which games you play, how much you stake, and your results. This data helps us identify unusual patterns (potential fraud or account compromise) and provide support if you have questions about a specific transaction.

Your macan123 account password is hashed using industry-standard encryption. We never store your password in plaintext, and we never log it in our systems. When you reset your password, we send you a secure link; you do not share your new password with us beyond the initial setup.

Device data: We collect your device type (Android or iOS), your app version, and your IP address when you log into macan123. This helps us prevent fraud and provide technical support.

How we use your data on macan123

Our primary use of your macan123 data is to operate the platform legally and securely. We verify your identity so that only you can access your account and withdraw your funds. We process your deposits and withdrawals by sending your information to payment processors and banks. We log your gameplay to calculate your balance accurately and resolve disputes.

We also use your data to detect fraud. If someone attempts to log into your macan123 account from an unusual location or tries multiple failed password entries, our system flags this and may prompt additional verification. If your gameplay patterns suddenly change dramatically (e.g., you usually play Liga 1 matches with small stakes but suddenly request a large withdrawal), we review this before approval to protect you.

We send you emails and SMS messages through macan123 for account recovery, withdrawal confirmations, and security alerts. We do not send promotional messages unless you opt in. You can manage your notification preferences in Settings on your macan123 account.

Third parties and data sharing on macan123

We share your data with payment processors and banks when you deposit or withdraw on macan123. e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking, local payment, online payment, e-wallet receive only the information necessary to process your transaction — your name, account details, and transaction amount. They do not receive your gaming history or identification documents.

We may share your data with government authorities if required by law. If law enforcement or a regulator in your jurisdiction requests your information from macan123, we comply with that request. We will not volunteer your data to authorities, but we cannot resist a legal order.

Our servers may sit outside your jurisdiction. We store encrypted backups in multiple data centers to prevent loss if one facility fails. Your data is encrypted both in transit and at rest, meaning even if an unauthorized party gained access to our servers, they would not be able to read your personal information.

We do not share your data with advertisers, data brokers, or marketing companies. We do not use your gameplay history to profile you or sell insights about you. We do not use your email address to add you to mailing lists beyond macan123 notifications that you explicitly consent to.

Your rights and data retention on macan123

You have the right to request access to your personal data on macan123. Contact our support team and we will provide a copy of what we hold about you within 30 days. You have the right to request corrections if your data is inaccurate. You also have the right to request deletion of your macan123 account and associated data, though we may retain some information to comply with financial regulations or investigate fraud.

We retain your macan123 data for as long as your account is active, plus seven years after closure (required by anti-money-laundering laws in many jurisdictions). This means even if you close your account, we keep your transaction records, KYC documents, and identification in case regulators request them. After seven years, we delete this data unless we are required by law to keep it longer.

Your gameplay history remains in your account for as long as you have access to macan123. You can download or review your full transaction history at any time. If you have questions about how long specific data is retained, contact our support team.

Cookies and tracking on macan123

We use cookies on macan123 to keep you logged in across sessions and to remember your preferences (like notification settings and preferred game categories). Cookies are small files stored on your device that help us deliver a seamless experience. You can disable cookies in your browser settings, but this may limit functionality on macan123 — for example, you may be logged out more frequently.

We do not use cookies to track you across websites outside macan123. We do not sell cookie data to advertisers. Our cookies serve only to improve your experience on our platform.

Security and updates to this policy on macan123

We protect your data on macan123 using encryption, secure data centers, and restricted staff access. We regularly audit our security practices and respond to any incidents. However, no system is perfectly secure. If you suspect your macan123 account has been compromised, change your password immediately and contact our support team.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we notify you via email and ask for your consent on macan123. If you disagree with the updated policy, you can close your account and request deletion of your data (subject to legal retention requirements).

To contact us about privacy on macan123, use the in-app chat (available 24/7), email our support address, or call during business hours. If you are in Jakarta, Surabaya, Bandung, or Medan and prefer a phone call, our team can assist in English or Indonesian. We respond to privacy inquiries within 10 business days.

Your macan123 data rights summary

  • We collect only what is necessary for account operation and legal compliance on macan123
  • We do not sell or share your data with advertisers or marketing companies
  • You can request access, correction, or deletion of your personal data on macan123
  • We retain transaction records for seven years after account closure for regulatory compliance
  • We encrypt your data and limit staff access to protect your information on macan123